Refund & Returns Policy
Digital Products
Thank you for choosing Taviquo. Because our products are delivered digitally and can be accessed immediately after purchase, all purchases are generally considered final once the digital product has been delivered or access has been provided.
Refunds
We want you to have a positive experience with Taviquo. If you experience a technical issue that prevents you from accessing or using your purchased digital product, please contact us at info@taviquo.com and we’ll do our best to resolve the issue.
Refund requests may be considered in cases such as:
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You were charged more than once for the same purchase.
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You did not receive access to the digital product due to a technical issue.
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The digital product is materially different from what was described on the product page.
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A technical problem prevents you from accessing the product and we are unable to resolve it.
Non-Refundable Purchases
Because digital products cannot be physically returned and can be accessed immediately after purchase, we generally do not offer refunds for:
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Change of mind after purchase.
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Accidental purchases.
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Failure to read the product description before purchasing.
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Lack of use of the purchased product.
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Personal preferences regarding the content or format.
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Requests made after the digital product has been successfully delivered or accessed, except where required by applicable law.
Technical Issues
If you are having trouble accessing your purchase, please contact us at info@taviquo.com before requesting a refund.
Please include your order number and a description of the problem. Our team will work with you to resolve the issue as quickly as possible.
How to Request a Refund
If you believe you qualify for a refund, contact us at:
Please include:
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Your order number
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The email address used for your purchase
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A description of the issue
We aim to respond to refund inquiries within 24 business hours.
Your Consumer Rights
Nothing in this policy is intended to limit or exclude any rights you may have under applicable consumer protection laws. Where applicable law provides you with rights that cannot legally be excluded, those rights will continue to apply.
Taviquo
Digital Products & Resources
Contact: info@taviquo.com